• Orders are shipped within 1–2 business days. If there’s any delay, Alicia will contact you as soon as possible.

• Orders usually arrive in 2–3 working days.

• Free shipping for all orders within Australia and New Zealand.

• International shipping: contact Alicia for a quote.

• Email Alicia within 3 days if the artwork isn’t what you expected.

• Return the piece in its original packaging within 7 days.

• Return shipping costs are the buyer’s responsibility.

• Please check the images, dimensions, and product description carefully before purchase.

Damaged or Faulty Goods

• Artworks are securely packaged, but if your piece arrives damaged, contact Alicia immediately.

• If the packaging is damaged, please take a photo.

• Alicia will work with you to resolve the issue quickly and fairly.